Email Logs

The Email Logs page shows an overview of all emails sent from the CMS for your website. This includes: • Contact form messages and chatbot leads • Booking confirmations, reminders (24h/1h), no-show notifications and follow-ups • Reservation confirmations, reminders and no-show notifications • Vacation rental: inquiries, bookings, agreements (guest/owner), check-in/check-out reminders • Real estate inquiries • Order confirmations • Mailbox invitations • Password reset emails • Welcome emails Each email is logged with the provider used (SES, Brevo or SMTP), the status and any error messages.

You can filter the logs by: • Status – Delivered, Failed, Bounced, Queued • Source – Which type of email (contact form, order, etc.) • Date range – From/until date Click on a row to see the details such as Message ID, latency and any error messages.

• Delivered (green) – The email was successfully sent to the recipient • Failed (red) – The email could not be sent (e.g. invalid provider configuration) • Bounced (orange) – The email was returned by the receiving server (e.g. invalid email address) • Queued (yellow) – The email is in the send queue and will be sent shortly

• Editors – See only logs for websites assigned to them • Team members – See all logs for the selected website • Admins – See logs for all websites, with option to switch between per-site and agency-wide view Logs are kept for 30 days and automatically cleaned up afterwards.