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Users
Manage who has access to this website's CMS.
User overview
Here you see all users with access to the current website. For each user you see:
• Name and email address
• Role (Editor, Team member, Admin)
• Status (active / invitation pending)
• Creation date
Roles explained
There are three roles:
• Editor – The website's end client. This is typically the business owner or employee for whom you, as an agency, manage the website. An Editor can only edit content by default (pages, blog, media, messages, email). You can expand what the Editor can do via extra permissions.
• Team member – An agency staff member who manages websites. Has access to navigation, templates, design, settings and more, but cannot manage users or billing.
• Admin – Full access to everything, including user management, billing, integrations and agency settings.
Tips
- The Editor role is meant for your end client — the website owner who wants to update content without being able to break the site.
- A Team member has more permissions but cannot create or delete users.
Adding a user
Click "Add user" and fill in:
1. Email address – The new user's email address
2. Name – The display name
3. Role – Choose Editor, Team member or Admin
For the Editor role, additional permission options appear. The user receives an email with login credentials.
Setting editor permissions
When creating or editing an Editor you configure three groups of permissions:
• Builder permissions – What can the Editor do in the page builder? (delete, move, duplicate, add sections, edit navigation/footer/global blocks)
• Extra permissions – Access to vertical modules like e-commerce, bookings, reservations, delivery, loyalty, menu, push notifications, recruitment, reviews, real estate and vacation rental.
• Settings permissions – Which Settings tabs can the Editor view and edit? (General, SEO, Email, Domain, Business info, Languages, GDPR, Integrations)
All permissions are off by default. Only enable what the end client needs.
Tips
- Set editor permissions per user — so each client gets exactly the right access.
- The "Settings" link only appears in the menu when at least one settings permission is enabled.
- The Editor only sees the tabs for which permissions have been granted.
Editing permissions
Click the gear icon next to an existing Editor to adjust permissions. You can do this from:
• The Users page (agency level)
• Settings → Users tab (site level)
Changes take effect immediately after saving.
Removing a user
Click the trash icon next to a user to remove them.
Note
- A removed user can no longer log in. This cannot be undone.