Mail Providers

Webmail supports multiple mail providers. Choose the one that suits your situation: • Integrated hosting — the default hosting provider, fully integrated with all features. • IMAP/SMTP (generic) — connect an external mail account via IMAP and SMTP. Works with almost any mail server. • Google Workspace — connect via OAuth to use Gmail directly in webmail. • Microsoft 365 — connect via OAuth for Outlook/Exchange Online. Available features vary by provider. See the 'Available features per provider' section for an overview.

Connect an external mail account via IMAP (receiving) and SMTP (sending): 1. Go to Site settings → Email → Webmail → Add mailbox. 2. Choose 'IMAP/SMTP' as the provider. 3. Enter the email address — the system will try to automatically detect server settings (auto-discovery). 4. If auto-discovery succeeds, host, port and encryption are filled in automatically. 5. Enter your username and password. 6. Click 'Test connection' to verify everything works. 7. Save. If auto-discovery fails, enter the settings manually: • IMAP server: e.g. imap.provider.com, port 993 (SSL/TLS) • SMTP server: e.g. smtp.provider.com, port 465 (SSL/TLS) or 587 (STARTTLS)

Connect Google Workspace (Gmail) via OAuth for secure access without a password: 1. Go to Site settings → Email → Webmail → Add mailbox. 2. Choose 'Google Workspace' as the provider. 3. Click 'Sign in with Google'. 4. Log in with your Google account and grant permission. 5. After authorization, the mailbox is automatically configured. The OAuth token is securely stored server-side and automatically refreshed.

Connect Microsoft 365 (Outlook/Exchange Online) via OAuth: 1. Go to Site settings → Email → Webmail → Add mailbox. 2. Choose 'Microsoft 365' as the provider. 3. Click 'Sign in with Microsoft'. 4. Log in with your Microsoft account and grant permission. 5. After authorization, the mailbox is automatically configured. The OAuth token is securely stored server-side and automatically refreshed.

The migration wizard lets you transfer emails from one provider to another: 1. Go to Site settings → Email → Webmail → Migration. 2. Select the source mailbox (where you're migrating from). 3. Select the target mailbox (where you're migrating to). 4. Choose which folders to migrate. 5. Click 'Start migration'. Progress is shown in real time. You can continue using webmail during the migration.

Not every provider supports the same features. Here's an overview: • Inbox, reading, sending, folders, moving, deleting, flags, attachments — all providers. • Search — all providers (IMAP: basic search). • Threading — Integrated hosting, Google, Microsoft (native). IMAP: via header parsing. • Contacts — Integrated hosting, Google (People API), Microsoft (Graph API). IMAP: not available. • Calendar — Integrated hosting, Google (Calendar API), Microsoft (Graph API). IMAP: not available. • Templates — Integrated hosting only. • Filters — Integrated hosting (native), IMAP (ManageSieve), Google (Gmail filters), Microsoft (Inbox rules). • Identities — Integrated hosting, Google (Send-as), Microsoft (aliases). IMAP: not available. • Scheduled send — Integrated hosting, Google, Microsoft. IMAP: not available. • Auto-reply — Integrated hosting, IMAP (Sieve), Google, Microsoft. Features that are not available for your provider are automatically hidden in the interface.

If you're experiencing connection issues with your mail provider: 1. Check provider status — go to Site settings → Email → Webmail → Provider status to see if there are known issues. 2. Verify your credentials — re-enter your password. Watch for capitals and special characters. 3. Check server settings — verify host, port and encryption method with your provider. 4. App password — if you use two-step verification, you may need an app-specific password. 5. Firewall/network — some networks block IMAP/SMTP ports. Try a different network. 6. Refresh OAuth — for Google/Microsoft: disconnect and reconnect if the token has expired. If the issue persists, contact your hosting provider or IT administrator.