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Webmail
Read and send emails from your browser with the built-in webmail client. Including rich text editor, attachments, identities, templates, filters, auto-reply and settings.
What is Webmail?
Webmail is the built-in email client of your website. Go to yourdomain.com/webmail to read and send emails directly from your browser — no separate program needed.
Webmail uses the same mailboxes created via Email Hosting. You log in with your site account and immediately have access to your linked mailbox(es).
Tips
- Webmail must be enabled by the site owner in the settings.
- You can also install Webmail as an app (PWA) for quick access.
Inbox & Reading messages
The inbox shows all your received messages. For each message you can see the sender, subject, a short preview and the date.
• Click a message to open it in the reading pane.
• Messages in a conversation are automatically grouped (threading).
• Use the checkboxes to select multiple messages for bulk actions (mark, move, delete).
• Switch between 'Comfortable' and 'Compact' view via the menu.
Tips
- Unread messages are displayed in bold.
- Use the star button to mark important messages.
Sending messages
Click the 'New message' button or use the shortcut 'c' to compose a new message.
• Fill in the recipient(s) in To, CC or BCC — contacts are auto-completed.
• Type your subject and message.
• Use the toolbar for formatting (bold, italic, lists, links, etc.).
• Click 'Send' or use Ctrl+Enter.
When replying or forwarding, the original message is automatically quoted.
Tips
- Drafts are automatically saved every 30 seconds.
- If you use the word 'attachment' but don't add a file, you'll get a warning.
Managing folders
The sidebar shows the default folders: Inbox, Sent, Drafts, Trash, Spam, Archive and Scheduled.
• Create custom folders via the context menu (right-click) or the '+' button.
• Drag messages to a folder to move them.
• Rename or delete folders via right-click.
• Empty the Trash or Spam via 'Empty folder'.
Tips
- You can nest folders within folders for extra organization.
- The unread count is shown next to each folder.
Contacts
Go to the contacts overview via the menu. Here you manage your address book.
• Add contacts manually or import them from a CSV or VCF file.
• Export your contacts to CSV or VCF.
• Create groups to organize contacts.
• Contacts are automatically suggested when composing a message (autocomplete).
Tips
- Gravatar photos are automatically shown if the contact has one.
- Recently emailed contacts appear at the top of the autocomplete.
Calendar
The built-in calendar shows your appointments in month, week or day view.
• Create new events by clicking on a time slot.
• Set location and reminders per event.
• If you receive an email with an .ics attachment (calendar invitation), an 'Add to calendar' button appears.
Tips
- The calendar also works well on mobile — swipe to switch between days.
Keyboard shortcuts
Webmail supports keyboard shortcuts for faster work:
• c = New message
• j / k = Next / previous message
• r = Reply
• a = Reply all
• f = Forward
• s = Toggle star
• e = Archive
• # = Delete
• / = Search
• ? = Shortcuts overview
• Ctrl+Enter = Send (in compose window)
Shortcuts are only active when you're not typing in a text field.
Tips
- Press ? to open the full keyboard shortcuts overview.
Install as app (PWA)
You can install Webmail as an app on your computer or phone for faster access.
• In Chrome: click the install icon in the address bar.
• On iPhone/Android: tap 'Share' → 'Add to home screen'.
After installation, Webmail opens as a standalone window, just like a real app. You'll receive desktop notifications for new messages (if you grant permission).
Tips
- When you're offline, Webmail shows a notification and loads messages as soon as the connection is restored.
Rich text editor
The email editor supports formatting so you can compose professional messages:
• Bold, italic, underline and strikethrough
• Numbered and bulleted lists
• Blockquotes
• Insert hyperlinks
• Inline code
You can also paste images from your clipboard — they are automatically added as inline attachments.
Tips
- When replying, the original message is shown collapsed. Click '···' to expand it.
Adding attachments
Add files to your email in two ways:
• Click the paperclip icon and select files.
• Drag files from your computer into the message window (drag & drop).
You'll see a progress bar per file during upload. The maximum file size is 25 MB per attachment by default (configurable by the site owner).
Note
- Files larger than the configured limit will be rejected with an error message.
Identities & Signatures
If you have multiple email addresses (identities), you can choose which address is used as the sender.
• Select an identity via the dropdown at the top of the compose window.
• Each identity can have its own name, reply-to address and HTML signature.
• The default identity is automatically selected for new messages.
Manage your identities via Webmail → Settings → Identities.
Tips
- Your signature is automatically inserted at the bottom of each new message.
Using templates
Save frequently used messages as templates:
• Go to Webmail → Settings → Templates.
• Create a new template with a name and content.
• When composing a message: click 'Template' and select a saved template.
The template is inserted into the message window. You can still edit the text afterwards.
Tips
- Useful for standard replies, quotes or recurring messages.
Send later
You can schedule a message to be sent later:
• Click the arrow next to the 'Send' button.
• Choose a suggested time (tomorrow morning, tomorrow afternoon, Monday) or set a custom date and time.
• The message appears in the 'Scheduled' folder.
• You can cancel or edit a scheduled message as long as it hasn't been sent yet.
Tips
- Useful for preparing emails outside business hours.
Enabling Webmail
As a site owner, you enable Webmail via Site settings → Email → Webmail.
• Turn on the 'Enable Webmail' toggle.
• The system automatically creates the required tokens for your mailboxes.
• Visitors with a linked mailbox can now log in at yourdomain.com/webmail.
Tips
- Make sure you have created at least one mailbox via Email Hosting first.
Note
- When disabling, all webmail tokens are revoked. Users can no longer log in.
Linking a mailbox to a user
To use Webmail, each mailbox must be linked to a site user.
• Go to Site settings → Email → Webmail → Mailbox mappings.
• Assign a user per mailbox.
• A user can be linked to multiple mailboxes (e.g. personal + info@).
After linking, the user can choose which mailbox to open when logging in.
Tips
- Users without a linked mailbox will see a 'No mailbox available' message.
Email filters
With server-side filters you can automatically process incoming messages.
• Go to Webmail → Settings → Filters.
• Create a filter with a condition (sender, subject, body, size) and an action (move, forward, flag, discard).
• Drag filters to adjust the order — filters are executed from top to bottom.
Filters are applied on the server, so they work even when you're not logged in.
Tips
- Combine multiple filters to automatically organize your inbox.
Auto-reply (vacation message)
Set up an automatic reply for when you're away:
• Go to Webmail → Settings → Auto-reply.
• Turn on the toggle and type your absence message.
• Set a start and end date.
• After the end date, the auto-reply is automatically disabled.
Each sender receives at most one automatic reply per 24 hours.
Tips
- Test your auto-reply by sending yourself an email.
Customizing the theme
As a site owner, you can customize the appearance of Webmail to match your website's branding.
• Go to Site settings → Email → Webmail → Theme.
• Set the primary color and accent color.
• The colors are immediately applied to buttons, links and accents in the webmail interface.
All styling uses design tokens, keeping everything consistent with the rest of the site.
Tips
- Leave the colors empty to use the default site theme colors.